In the Technical Writing Certification Course, you will learn how to prepare documents that communicate technical or specialized topics in a relevant, useful, and accurate manner to one or more targeted audiences, simplifying the complex as needed, to enable the organization to explain internal procedures, design and produce products, implement processes, sell products and services to other businesses, or define policies. 

  • Learn from a professional with 30+ years of business experience.
  • Four ways to learn:¬†public class,¬†webinar,¬†self-study,¬†or¬†on-site¬†training.
  • Public class¬†and webinar limited to four students for maximum learning.
  • Certificate issued on completion.
  • Cost: One Day class $649.00.¬†¬†Available Discounts.
  • Public class and webinar schedule is in the right column.

Questions, please call 24/7 888-632-2093.

What will I learn in the Technical Writing Certification Course?

Successful technical writing is not the product of inspiration, nor is it merely the spoken word converted to text; it results from knowing how to structure information using text and design to achieve an intended purpose for a clearly defined audience. In this course, you will learn best practices to ensure your technical writing will succeed by following these steps:

  1. Preparation
  2. Research
  3. Organization
  4. Writing
  5. Revision

As you learn the five steps, understand they are interrelated and often overlap. The time required for each step varies with different technical writing tasks. The five steps expand, contract, and must be repeated to fit the technical writing task’s complexity or context.

Dividing the technical writing process into steps is especially useful for collaborative writing. You typically divide work among team members, keep track of a project, and save time by not duplicating effort.

Step One: Preparation

Technical writing, like most professional tasks, requires solid preparation. In this course, you will learn to accomplish the following four major tasks in preparation for technical writing:

  • Establish your purpose.
  • Assess your audience (or readers) and provide context to clarify the purpose of the document.
  • Determine the scope of your coverage.
  • Select the appropriate medium.

Establishing Your Purpose. To establish your primary purpose, you will learn to ask yourself what you want your readers to know, to believe, or to be able to do after they have finished reading what you have written.

Assessing Your Audience and Context. The next task you will learn is to assess your audience by asking:

  • Who is my reader?
  • Do I have multiple readers?
  • Who needs to see or to use the document?
  • What are my readers’ needs concerning my subject?
  • What are their attitudes about the subject?
  • What do my readers already know about the subject?
  • Should I define basic terminology, or will such definitions merely bore my readers or even impede them?
  • Am I communicating with international readers and therefore dealing with issues inherent in global communication?

You will learn about context or the environment or circumstances in which writers produce documents and within which readers interpret their meanings. Everything is written in a context.

Determining the Scope. Determining your purpose and assessing your readers and context will help you decide what to include and what not to include in your technical writing. Those decisions establish the scope of your technical writing project. You will learn to clearly define the scope to avoid spending needless hours on research because you are not sure what kind of information you need or even how much.

Selecting the Medium. Finally, you will learn:

  • how to determine the most appropriate medium for communicating your message.
  • the audience and the purpose of the communication are the most important considerations in selecting the appropriate medium.
  • the comparative advantages and primary characteristics of the most typical communication means.

Step Two: Research

You will learn the only way to write about a complex subject is to understand it thoroughly. To do that, you must conduct adequate research,

Methods of Research. You will learn researchers frequently distinguish between primary and secondary research, depending on the types of sources consulted and the method of gathering information. Primary research refers to gathering raw data compiled from interviews, direct observation, surveys, experiments, questionnaires, and audio and video recordings. Secondary research refers to gathering analyzed information, assessed, evaluated, compiled, or otherwise organized into an accessible form. You will learn to use the methods most appropriate to your needs, recognizing that some projects will require several types of research and that collaborative projects may require those research tasks to be distributed among team members.

You should consider all sources of information when you begin your research and use the most appropriate and useful information. The amount of research you will need to do depends on the scope of your project.

Step Three: Organization

Without organization, the material gathered during your research will be incoherent to your readers. You will learn to organize information effectively, determine the best way to structure your ideas, and choose a primary development method.

Methods of Development. You will learn an appropriate development method is the writer’s tool for keeping information under control and the readers’ means of following the writer’s presentation. You will learn to analyze the information you have gathered, choose the method that best suits your subject, your readers’ needs, and your purpose.

Outlining. You will learn a well-developed outline ensures your document will be complete and logically organized, allowing you to focus exclusively on writing when you begin the rough draft. You will learn how to break large or complex subjects into manageable parts and emphasize key points by placing them in the greatest importance positions.

You will learn to consider the layout and design elements like photographs and tables to help your readers and be appropriate for your subject and purpose. The outline can also suggest where headings, lists, and other special design features may be useful.

Step Four: Writing

Next, you will learn how to write the first draft by expanding your outline into paragraphs without worrying about grammar, refinements of language usage, or punctuation. Writing and revising are different activities; refinements come with revision.

Even with good preparation, writing the draft remains a chore for many writers. You will learn the most effective way to get started and keep going is to use your outline as a map for your first draft.

You will learn to write an introduction last because you will know more precisely what is in the draft body. Your opening should announce the subject and give readers essential background information, such as the document’s primary purpose. For longer documents, an introduction should serve as a frame into which readers can fit the detailed information that follows.

Finally, you will learn to write a conclusion that ties the main ideas together and emphatically makes a final significant point depending on the purpose of your technical writing and your readers’ needs.

Step Five: Revision

The clearer finished technical writing seems to the reader, the more effort the writer has put into its revision. If you have followed what you have learned about the writing process steps, you will have a rough draft that needs to be revised. You will learn revising, however, requires a different frame of mind than does writing the draft. During revision, be eager to find and correct faults and be honest. Be hard on yourself for the benefit of your readers. Read and evaluate the draft as if you were a reader seeing it for the first time.

You will learn to check your draft for accuracy, completeness, and effectiveness to achieve your purpose and meet your readers’ needs and expectations. Trim extraneous information: Your technical writing should give readers exactly what they need, but it should not burden them with unnecessary information or sidetrack them into loosely related subjects.

You will learn not to try to revise everything at once. Read your rough draft several times, looking for and correcting a different set of problems or errors. Concentrate first on larger issues, such as unity and coherence; save mechanical corrections, like spelling and punctuation, for later proofreading.

Finally, you will learn about important documents, consider having others review your writing, and make suggestions for improvement. For collaborative writing, of course, team members must review each other’s work on segments of the document and the final master draft.

Technical Writing Course Outline

Module One: Preparation

Establish your purpose
Identify your audience or readers
Consider the context
Determine your scope of coverage
Select the medium

Module Two: Research

Brainstorm to determine what you already know
Conduct research
Take notes (note-taking)
Interview for information
Create and use questionnaires
Avoid plagiarism
Document sources

Module Three: Organization

Choose the best methods of development
Outline your notes and ideas
Develop and integrate visuals
Consider layout and design

  • logic errors
  • positive writing
  • voice

Check for ethics in writing

  • biased language
  • copyright
  • plagiarism

Check for appropriate word choice

  • abstract / concrete words
  • affectation, jargon, and plain language
  • cliches
  • connotation / denotation
  • defining terms

Eliminate problems with grammar

Module Four: Writing a Draft

Select an appropriate point of view
Adopt an appropriate style and tone
Use effective sentence construction
Construct effective paragraphs
Use quotations and paraphrasing
Write an introduction
Write a conclusion
Choose a title

Module Five: Revision

Check for unity and coherence conciseness

  • pace
  • transition

Check for sentence variety

  • emphasis
  • parallel structure
  • subordination

Check for clarity
Review mechanics and punctuation

  • abbreviations
  • capitalization
  • contractions
  • dates
  • italics
  • numbers
  • proofreading
  • spelling

What Technical Writing Course Students Are Saying...

Most Recent Student Evaluations:

The instructor asked challenging questions and checked with me frequently to see if I understood the lesson.
Columbus, OH

Excellent workshop!
Cincinnati, OH

Technical Writing Course Public Class and Webinar Schedule

Monday, May 17, 2021 Full
Monday, June 29, 2021
Monday, July 19, 2021
Monday, August 21, 2021
Monday, September 20, 2021
Monday, October 25, 2021
Monday, November 29, 2021
Monday, December 6, 2021

Scheduled dates don’t work for you? Schedule your own start date (subject to availability).  Contact customer service to check date availability at


Registering Online

Return to the previous section and click on the Register for This Class link.

Registering by Purchase Order

If you need to register using a purchase order, email a copy to (be sure to list class name, class date, student name, student address, student phone number, and student email address).

To Register by Phone

To pay by credit or debit card using customer service 24/7, call 888-632-2093.

Each Student Receives:

  • A¬†student manual or textbook¬†for use during and after the class.
  • Instruction from an experienced business professional¬†(minimum of 30 years) with at least five years in a corporate senior management position (CEO, President, COO, Vice President, CFO).
  • Real life exercises¬†to support training materials.
  • Individual attention¬†(classes are limited to four students).
  • Personalized¬†Certificate of Completion.¬†