SCM Training

Learn to optimize supply chain operations in the three-day supply chain management (SCM) certification training class.

Questions, please call 24/7 888-632-2093.

  • Learn industry recommended supply chain management procedures and best practices.
  • Receive training from a supply chain management professional with 30+ years of experience.
  • Four ways to learn:¬†public class,¬†webinar,¬†self-study,¬†or¬†on-site¬†training.
  • Public class¬†and webinar¬†limited to four students for maximum learning.
  • Certificate issued on completion.
  • Cost: Three-day class $2,295.00.
  • Available discounts and grants.

What Will I Learn In the Supply Chain Management (SCM) Certification Training Course?

In the Supply Chain Management (SCM) Certification Training Course, you will learn to optimize your supply chain operations through efficient design, planning, execution, control, and monitoring of supply chain activities with the objectives of creating net value, building a competitive infrastructure, leveraging logistics, synchronizing supply with demand, and measuring performance.


The focus of supply change management is on cooperation and trust and recognizing that properly managed the whole can be greater than the sum of its parts.

The main objective of SCM training is to provide students with the knowledge to improve overall supply chain organizational performance and customer satisfaction by enhancing product and service delivery to the customer. It is the management of upstream and downstream relationships with suppliers and customers to deliver superior customer value at less cost to the supply 

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Supply Chain Management (SCM) Certification Training Course Outline

Module One: Logistics, the Supply Chain, and Competitive Strategy

  • Supply chain management is a wider concept than logistics
  • Competitive advantage
  • The supply chain becomes the value chain
  • The mission of logistics management
  • The supply chain and competitive performance
  • The changing competitive environment

Module Two: Logistics and Customer Value

  • The marketing and logistics interface
  • Delivering customer value
  • What is customer service?
  • The impact of out-of-stock
  • Customer service and customer retention
  • Market-driven supply chains
  • Defining customer service objectives
  • Setting customer service priorities
  • Setting service standards

Module Three: Measuring Logistics Costs and Performance

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Supply Chain Management (SCM) Certification Training Course Pubic Class and Webinar Schedule

  • Wed., Thurs., and Fri., July 10-12, 2024 Full
  • Wed., Thurs., and Fri., August 7-9, 2024¬†
  • Wed., Thurs., and Fri., September 4-6, 2024 Full
  • Wed., Thurs., and Fri., October 2-4, 2024
  • Wed., Thurs., and Fri., November 6-8, 2024
  • Wed., Thurs., and Fri., December 4-6, 2024

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chain to achieve a more profitable outcome for all parties in the chain. The self-interest of one party has to be set aside for the benefit of the entire chain.

‚ÄúAll we are doing is looking at the timeline, from the moment the customer gives us an order to the point when we collect the cash, and we are reducing the timeline by reducing the non-value adding wastes.‚ÄĚ

Taiichi Ohno

Effective development and management of your supply chain network will cut your costs and enhance your customer value through supplier relationship management. Resulting in a sustainable source of advantage in today’s turbulent marketplace, where demand is difficult to predict, and supply chains need to be more flexible as a result.

The real competition today is not between companies but between supply chains. The winning approach to supply chains is an integrated perspective that considers networks of relationships, sustainability, product design, and the logistics of procurement, distribution, and fulfillment.

Supply Chain Management Training examines the tools, core processes, and initiatives that ensure businesses gain and maintain their competitive advantage. 

This class will benefit the supply chain manager as well as the logistics manager.


Logistics, the Supply Chain, and Competitive Strategy

In module one, you will learn: that supply chain management is a wider concept than logistics, creating a competitive advantage by making the supply chain the value chain, the mission of logistics management, the supply chain and competitive performance, and the changing competitive environment.


Logistics and Customer Value

In module two, you will learn: about the marketing and logistics interface, delivering customer value, what customer service is, the impact of out-of-stock, customer service and customer retention, market-driven supply chains, defining customer service objectives, setting customer service priorities, and setting service standards.


Measuring Logistics Costs and Performance

In module three, you will learn: about logistics and the bottom line, logistics and shareholder value, logistics cost analysis, the concept of total cost analysis, principles of logistics costing, customer profitability analysis, direct product profitability, and cost drivers and activity-based costing.


Matching Supply and Demand

In module four, you will learn: about the lead-time gap, improving the visibility of demand, the supply chain fulcrum, how to forecast for capacity, execute against demand, demand management and planning, and collaborative planning, forecasting, and replenishment.


Creating the Responsive Supply Chain

In module five, you will learn: about product push versus demand-pull, the Japanese philosophy, the foundations of agility, and the road map to responsiveness.


Strategic Lead-Time Management

In module six, you will learn: about time-based competition, lead-time concepts, and
logistics pipeline management.


The Synchronous Supply Chain

In module seven, you will learn: about the extended enterprise and the virtual supply chain, the role of information in the virtual supply chain, laying the foundations for synchronization, quick response logistics, production strategies for quick response, and logistics systems dynamic.


Complexity and the Supply Chain

In module eight, you will learn: about the sources of supply chain complexity, the cost of complexity, product design, supply chain complexity, and mastering complexity.


Managing the Global Pipeline

In module nine, you will learn: about the trend towards globalization in the supply chain, gaining visibility in the global pipeline, organizing for global logistics, thinking global, acting local, and the future of global sourcing.


Managing Risk in the Supply Chain

In module ten, you will learn: why supply chains are more vulnerable, understanding the supply chain risk profile. managing supply chain risk, and achieving supply chain resilience.


The Era of Network Competition

In module eleven, you will learn: about the new organizational paradigm, collaboration in the supply chain, managing the supply chain as a network, seven major business transformations, the implications for tomorrow’s logistics managers, supply chain orchestration, and 3PL to 4PL.


Overcoming the Barriers To Supply Chain Integration

In module twelve, you will learn: how to create the logistics vision, the problems with conventional organizations, developing the logistics organization, logistics as the vehicle for change, and benchmarking.


Creating a Sustainable Supply Chain

In module thirteen, you will learn: about the triple bottom line, greenhouse gases and the supply chain, reducing the transport intensity of supply chains, peak oil, beyond the carbon footprint, reduce, reuse, recycle, and the impact of congestion.


The Supply Chain of the Future

In module fourteen, you will learn: about emerging mega-trends, shifting centers of gravity, the multi-channel revolution, seeking structural flexibility, and beyond the 2022 vision.