Supervisor Training Course


    • In the Supervisor Training Class, you will learn to organize workflow and ensure employees understand their duties or delegated tasks, monitor employee productivity and provide constructive feedback and coaching, set goals for performance and deadlines in ways that comply with the company’s plans and vision.
    • Four ways to learn: public class, webinarself-study, or on-site training.
    • Learn from a professional with 30+ years of business experience.
    • Public class and webinar limited to four students for maximum learning.
    • Certificate issued upon completion.
    • Cost: Two Day Class $1399.00Available Discounts.
    • Public Class and Webinar Schedule located in right column.

Supervisor Training Course Description

In this two-day Supervisor Training Class, working professionals will learn to organize workflow and ensure employees understand their duties or delegated tasks, monitor employee productivity and provide constructive feedback and coaching, set goals for performance and deadlines in ways that comply with the company’s plans and vision.

An effective leader motivates, inspires people, coaches, and builds a team to accomplish that portion of the company’s mission for which they are responsible. This two-day class will provide you with the tools necessary to be an effective leader.

Each Student Receives:

  • student manual or textbook for use during and after the class.
  • Instruction from an experienced business professional (minimum of 30 years) with at least five years in a corporate senior management position (CEO, President, COO, Vice President, CFO).
  • Real life exercises to support training materials.
  • Individual attention (classes are limited to four students).
  • Personalized Certificate of Completion

Overwhelmed and don’t know where to start?

If you are experiencing problems with any of the following, we can help:

  • unprecedented growth
  • supply chain issues
  • cash management issues
  • introduction of new technologies
  • development of a company mission statement or S&OP
  • poor customer service
  • poor internal training development
  • declining or stagnant sales
  • high employee turn-over
  • no accountability for managers

Our account managers can work with you to improve the performance of your workforce in two ways:

  1. Our account managers can help you put together a comprehensive employee training program proven to be one of the best returns on investment there is.
  2. A business consultant to provide expert advice in a particular area such as management and leadership, accountancy, human resources, customer service, finance, or supply chain management. 

Start to improve your bottom line today by contacting your account manager by email at or call us 24/7 888-632-2093.

Supervisor Training Course Outline

Module One: The Evolution of Leadership

Defining Leadership
Characteristics of a Leader
Leadership Principles
A Brief History of Leadership
Historical Leaders
Modern Leaders
The Great Man Theory
The Trait Theory
Transformational Leadership

Module Two: Situational Leadership

Situational Leadership: Telling
Situational Leadership: Selling
Situational Leadership: Participating
Situational Leadership: Delegating

Module Three: A Personal Inventory

An Introduction to Kouzes and Posner
Model the Way
Inspire a Shared Vision
Challenge the Process
Enable Others to Act
Encourage the Heart
A Personal Inventory
Creating an Action Plan
Set Leadership Goals
Address the Goals
Seek Inspiration
Choose a Role Model
Seek Experience
Create a Personal Mission Statement

Module Four: Modeling the Way

Determining Your Way
Being an Inspirational Role Model
Influencing Others’ Perspectives

Module Five: Inspiring a Shared Vision

Choosing Your Vision
Communicating Your Vision
Identifying the Benefit for Others

Module Six: Challenging the Process

Developing Your Inner Innovator
Seeing Room for Improvement
Lobbying for Change

Module Seven: Enabling Others to Act

Encouraging Growth in Others
Creating Mutual Respect
The Importance of Trust

Module Eight: Encouraging the Heart

Sharing Rewards
Celebrating Accomplishments
Making Celebration Part of Your Culture

Module Nine: Basic Influencing Skills

The Art of Persuasion
The Principles of Influence
Creating an Impact

Module Ten: Setting Goals

Setting SMART Goals
Creating a Long-Term Plan
Creating a Support System

Module Eleven: Conflict Resolution

An Introduction to Conflict Resolution
The Thomas-Kilmann Instrument
Creating an Effective Atmosphere
Creating Mutual Understanding
Focusing on Individual Needs
Getting to the Root Cause
Generating Options
Building a Solution
The Short Version of the Process
Additional Tools

What Supervisor Training Course Students Are Saying...

Most Recent Student Evaluations:


Cincinnati, OH

It really provides a platform for improvement. A.G.R.
Cincinnati, OH

Instructor had a lot of background and valuable experience.
Valencia, CA

Great class! I’ll be a better leader for it.
Valencia, CA

Supervisor Training Course Public Class and Webinar Schedule

Monday and Tuesday, August 10 – 11, 2020 Full
Monday and Tuesday, September 21 – 22, 2020
Monday and Tuesday, October 12 – 13, 2020 Full
Monday and Tuesday, November 9 – 10, 2020
Monday and Tuesday, December 7 – 8, 2020

Scheduled dates don’t work for you? Schedule your own start date (subject to availability).  Contact customer service to check date availability at


Registering another Person

If you want to register for another person, click on the registration link and enter your information in the Billing Information section, uncheck the Student Information same as Billing Information box at the bottom of the form, then enter your student information.  If you experience any difficulty with online checkout, please call customer service 24/7 at 888-632-2093.

Registering by Purchase Order

If you need to register using a purchase order, email a copy to (be sure to list class name, class date, student name, student address, student phone number, and student email address).

To Register by Phone

To pay by credit or debit card using customer service 24/7 call 888-632-2093 .