Supervisor Leadership Certification Training

Build supervisors who lead with confidence, communicate clearly, and drive team execution.

Supervisor Leadership

Program Snapshot

Format: Public class, webinar, self-study, or on-site training

Class size: Public class and webinar limited to four students for maximum learning

Duration: Two-day class

Investment: $1,525

Support: Questions, please call 24/7 at 888-632-2093

30+ Years Experience

Real-world instruction from a management professional with decades of operational leadership experience.

Immediate Application

The course focuses on practical supervisor behaviors that can be used on the job right away.

Flexible Delivery

Train individuals or groups through public classes, webinars, self-study, or on-site delivery.

Certificate Included

Participants receive a certificate on completion, adding credibility to internal development efforts.

What This Training Delivers

Supervisors learn to organize workflow, make expectations clear, monitor performance, provide constructive feedback, and align team execution with company goals.

The result is a more disciplined, confident, and effective supervisor who can lead people instead of simply managing tasks.

Ideal For

New supervisors who need a solid leadership foundation.

Experienced supervisors who need to strengthen accountability, communication, and team performance.

High-potential employees preparing for frontline leadership roles.

What You Will Learn

In Module One, you will learn leadership potential exists within each of us. External events can trigger that potential, or they can be learned by exploring ourselves. This training takes the latter approach. Once you learn true leadership techniques, you will build the confidence it takes to take the lead. The more experience you have acting as a genuine leader, the easier it will be for you. It is never easy to take the lead, as you will need to make decisions and face challenges, but it can become natural and rewarding.

Leadership is not telling others what to do. Leadership is inspiring others to do what needs to be done. 

In Module One, you will learn leadership potential exists within each of us. External events can trigger that potential, or they can be learned by exploring ourselves. This training takes the latter approach. Once you learn true leadership techniques, you will build the confidence it takes to take the lead. The more experience you have acting as a genuine leader, the easier it will be for you. It is never easy to take the lead, as you will need to make decisions and face challenges, but it can become natural and rewarding.

Leadership is not telling others what to do. Leadership is inspiring others to do what needs to be done. 

Since there have been leaders, there have been those who tried to determine how and why they were successful. Leadership itself has not evolved, but our understanding of it has. Understanding why very different leadership styles can be effective, why the same leadership techniques will not work in every situation, and which leadership style fits your personality best is essential. Everyone has leadership potential but understanding these concepts will help you maximize your leadership ability.

Simply speaking, leadership is defined as the ability to lead. Unfortunately, this is not very helpful. A better definition comes from the BNET online Business Dictionary: “The capacity to establish direction and to influence and align others toward a common goal, motivating and committing them to action and making them responsible for their performance.” Although this definition is more descriptive, it is not substantial. It does not tell us what leadership is but what it does.

In Module Two, you will learn the characteristics of a leader, how to take a personal leadership inventory, and how to create a leadership action plan.

In Module Three, you will learn that the definitive leadership style research comes from Paul Hersey and Kenneth Blanchard, expressed in their Situational Leadership Model. The Hersey-Blanchard model addresses the key to practical leadership development: the attributes and styles of the team members.

Not everyone is on the same intellectual, maturity, compliance, or motivational level. Different people are motivated by different things, which must be considered if one is to be a great leader. Communication experts consider it critical to tailor your message to your target audience. It is the team members you want to motivate, and you cannot do that if you do not know who you are trying to motivate or influence.

A successful team starts with people who value working toward a common goal, are goal-oriented, and respect the hierarchical structure that most businesses require.

As a team leader or supervisor, your goal is to unite the team into a cohesive unit.

In Module Four, you will learn the purpose and characteristics of high-performance teams. and why it is important to build a strong team. You will learn the essential leadership qualities necessary to lead a strong team and your role in team accountability using standard operating procedures and key performance indicators. 

A true leader builds great teams empowering them to excel by providing a positive work environment and the necessary training, tools, and guidance to accomplish their mission.

One of the most important rules of effective team management is leading your team by example. Your team will mimic your work ethic and values. If you’re showing up late for work, your team will also be more likely to be late. Additionally, if you are going to be iffy about your job, your team will behave similarly.

Instead, you should show the team you’re committed to the team’s success, handle tasks professionally, and are not above asking for help. When you set a good example, you inspire them to work with you and work twice as hard to get all the work done.

In Module Five, you will learn basic influencing skills, how to create an impact, how to be consistent, and the importance of removing toxic people from your team.

The key to true leadership is to inspire a shared vision among your team members. Before you can convey a vision, however, you must develop it. You must be clear in your vision, live it before others can see it, and model it from your behavior.

In Module Six, you will learn to communicate the company’s vision and your own. You will learn to create clear communication by having open lines of communication with your team. You will learn to establish positive feedback as a foundation of the team’s culture and the importance of timely conflict resolution.

To be a true leader, you must enable others to act responsibly and not encourage bad worker habits by compensating for or overlooking them. Simultaneously, you cannot criticize a follower for trying hard but making an honest mistake. The goal of a leader is to empower others to work. The extent you can do this is the extent you will be successful.

In Module Seven, you will learn to encourage growth in your team members, create mutual respect, the importance of trust, and how to handle mistakes made by you and your team members.

The importance of psychology in achieving and maintaining employee motivation is essential. You can repeat a message to a group of employees, but the words are empty unless they believe and believe in it.

In Module Eight, you will learn fundamental psychological theories that help team leaders produce a motivated workforce.

You will learn about intrinsic and extrinsic motivation and why intrinsic motivation is so important to a team’s success.

You will learn about personality’s role in motivation, how to build your motivation plan, create motivation on the job, use celebration to motivate your team, and address team morale issues.

In Module Nine, you will learn without a goal, your chances of successfully coaching your team to better performance are low. Defining specific, measurable, attainable, realistic, and time-driven goals will plot a marker on the horizon that acts as your beacon. Without it, you are navigating blindly, causing frustration for both you and your team members because the team never seems to make any improvement. It becomes a constant cycle of failing to meet team goals. 

Far too often, we cling to what is familiar, even if what we cling to is known to be inadequate. The law of inertia governs most large groups: nothing will change if it takes effort to change something. In Module Ten, you will learn to search out opportunities to change, grow, innovate, and improve.

However, there is no reward without risk, so you must be willing to experiment, take risks, and learn from mistakes. Ask questions, even if you fear the answers. Start with the question, “Why?” Why are things the way they are? Why do we do things the way we do?

Four Ways to Learn

ABT offers the same practical leadership focus across multiple delivery methods.

Public Class

Small-group option for individual enrollment.

Webinar


Live remote instructor-led format.

Self-Study

Flexible learning for individuals who need on-demand access.

On-Site Training

Best choice for company teams that want aligned learning and shared execution standards.

Start Building Stronger Leaders Today

Two-day class: $1,525

Optional note: Fund your training with a State Training Grant.