Supervisor Leadership Training Course

Learn to organize workflow, ensure employees understand their duties or delegated tasks, monitor employee productivity, provide constructive feedback and coaching, and set goals for performance and deadlines in ways that comply with the company’s vision.

Questions, please call 24/7 888-632-2093.

What Will I Learn in the Supervisor Leadership Training Course?

Inspiring Others

In Module One, you will learn leadership potential exists within each of us. External events can trigger that potential, or they can be learned by exploring ourselves. This training takes the latter approach. Once you learn true leadership techniques, you will build the confidence it takes to take the lead. The more experience you have acting as a genuine leader, the easier it will be for you. It is never easy to take the lead, as you will need to make decisions and face challenges, but it can become natural and rewarding.

Leadership is not telling others what to do. Leadership is inspiring others to do what needs to be done. 

Defining Leadership

Since there have been leaders, there have been those who tried to determine how and why they were successful. Leadership itself has not evolved, but our understanding of it has. Understanding why very different leadership styles can be effective, why the same leadership techniques will not work in every situation, and which leadership style fits your personality best is essential. Everyone has leadership potential but understanding these concepts will help you maximize your leadership ability.

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Supervisor Leadership Training Course Outline

Module One: Getting Started

Module Two: The Evolution of Leadership

  • Defining Leadership 
  • Characteristics of a Leader
  • Leadership Principles
  • An Introduction to Kouzes and Posner
  • A Personal Inventory
  • Creating an Action Plan

Module Three: Situational Leadership

  • Situational Leadership: Telling
  • Situational Leadership: Selling
  • Situational Leadership: Participating
  • Situational Leadership: Delegating

Module Four: Leading through Team Building

  • What Is the Purpose of a Team?
  • What Are the Characteristics of High-Performance Teams?
  • Why Is It Important to Build a Strong Team?
  • What is Team Leadership? 
  • Accountability as a Team Leader
  • Standard Operating Procedure (SOP)
  • Performance Indicators (PI)
    • What KPIs Should Indicate

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Supervisor Leadership Training Course Public Class and Webinar Schedule

  • Monday and Tuesday, May 6-7, 2024 Full
  • Monday and Tuesday, May 13-14, 2024 
  • Monday and Tuesday, June 3-4, 2024 Full
  • Monday and Tuesday, July 1-2, 2024
  • Monday and Tuesday, August 5-6, 2024
  • Monday and Tuesday, September 9-10, 2024
  • Monday and Tuesday, October 7-8, 2024
  • Monday and Tuesday, November 4-5, 2024
  • Monday and Tuesday, December 2-3, 2024

Scheduled dates don’t work for you? Schedule your own start date (subject to availability).  Contact customer service to check date availability at info@academyofbusiness

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Simply speaking, leadership is defined as the ability to lead. Unfortunately, this is not very helpful. A better definition comes from the BNET online Business Dictionary: “The capacity to establish direction and to influence and align others toward a common goal, motivating and committing them to action and making them responsible for their performance.” Although this definition is more descriptive, it is not substantial. It does not tell us what leadership is but what it does.

In Module Two, you will learn the characteristics of a leader, how to take a personal leadership inventory, and how to create a leadership action plan.

Situational Leadership

In Module Three, you will learn that the definitive leadership style research comes from Paul Hersey and Kenneth Blanchard, expressed in their Situational Leadership Model. The Hersey-Blanchard model addresses the key to practical leadership development: the attributes and styles of the team members.

Not everyone is on the same intellectual, maturity, compliance, or motivational level. Different people are motivated by different things, which must be considered if one is to be a great leader. Communication experts consider it critical to tailor your message to your target audience. It is the team members you want to motivate, and you cannot do that if you do not know who you are trying to motivate or influence.

Leading through Team Building

A successful team starts with people who value working toward a common goal, are goal-oriented, and respect the hierarchical structure that most businesses require.

As a team leader or supervisor, your goal is to unite the team into a cohesive unit.

In Module Four, you will learn the purpose and characteristics of high-performance teams. and why it is important to build a strong team. You will learn the essential leadership qualities necessary to lead a strong team and your role in team accountability using standard operating procedures and key performance indicators. 

A true leader builds great teams empowering them to excel by providing a positive work environment and the necessary training, tools, and guidance to accomplish their mission.

In the following five modules, we will examine the actions a team leader must take to create a high-performance team:

Lead by Example

One of the most important rules of effective team management is leading your team by example. Your team will mimic your work ethic and values. If you’re showing up late for work, your team will also be more likely to be late. Additionally, if you are going to be iffy about your job, your team will behave similarly.

Instead, you should show the team you’re committed to the team’s success, handle tasks professionally, and are not above asking for help. When you set a good example, you inspire them to work with you and work twice as hard to get all the work done.

In Module Five, you will learn basic influencing skills, how to create an impact, how to be consistent, and the importance of removing toxic people from your team.

Lead by Communicating with Your Team

The key to true leadership is to inspire a shared vision among your team members. Before you can convey a vision, however, you must develop it. You must be clear in your vision, live it before others can see it, and model it from your behavior.

In Module Six, you will learn to communicate the company’s vision and your own. You will learn to create clear communication by having open lines of communication with your team. You will learn to establish positive feedback as a foundation of the team’s culture and the importance of timely conflict resolution.

Lead by Establishing Trust, Respect, and Encouraging Growth

To be a true leader, you must enable others to act responsibly and not encourage bad worker habits by compensating for or overlooking them. Simultaneously, you cannot criticize a follower for trying hard but making an honest mistake. The goal of a leader is to empower others to work. The extent you can do this is the extent you will be successful.

In Module Seven, you will learn to encourage growth in your team members, create mutual respect, the importance of trust, and how to handle mistakes made by you and your team members.

Lead by Motivating Your Team

The importance of psychology in achieving and maintaining employee motivation is essential. You can repeat a message to a group of employees, but the words are empty unless they believe and believe in it.

In Module Eight, you will learn fundamental psychological theories that help team leaders produce a motivated workforce.

You will learn about intrinsic and extrinsic motivation and why intrinsic motivation is so important to a team’s success.

You will learn about personality’s role in motivation, how to build your motivation plan, create motivation on the job, use celebration to motivate your team, and address team morale issues.

Lead by Setting SMART Goals

In Module Nine, you will learn without a goal, your chances of successfully coaching your team to better performance are low. Defining specific, measurable, attainable, realistic, and time-driven goals will plot a marker on the horizon that acts as your beacon. Without it, you are navigating blindly, causing frustration for both you and your team members because the team never seems to make any improvement. It becomes a constant cycle of failing to meet team goals. 

Challenging the Process

Far too often, we cling to what is familiar, even if what we cling to is known to be inadequate. The law of inertia governs most large groups: nothing will change if it takes effort to change something. In Module Ten, you will learn to search out opportunities to change, grow, innovate, and improve.

However, there is no reward without risk, so you must be willing to experiment, take risks, and learn from mistakes. Ask questions, even if you fear the answers. Start with the question, “Why?” Why are things the way they are? Why do we do things the way we do?