Six Sigma Certification Training Course Outline

Module One: Getting Acquainted with Six Sigma Basics

Better Business and Better Performance: Defining Six Sigma

Linking Quality and Business

Examining the Principles and Language of Six Sigma

Organizing for Improvement

Module Two: DMAIC: Defining and Measuring

Identifying and Right-Sizing Projects

Launching a Project

Mapping to Identify Possible Factors

Diagramming to Identify Possible Factors

Describing Performance with Numbers

Module Three: DMAIC: Analyzing

Depicting and Analyzing Data through Charts and Graphs

Analyzing for Value

What’s Normal? Recognizing Normally-Shaped Variation

Assessing Capability: Comparing the Voices of the Customer and the Process

Gauging Gauges: Measurement System Analysis (MSA)

Mining Data and Processes for Insight

Making Confident Decisions

Module Four: DMAIC: Improving and Controlling

Forecasting Future Performance

Designing, Conducting, and Analyzing Experiments (DOE)

Standardizing on Improvement

Maintaining Gains through Statistical Process Control

Module Five: Looking at the Six Sigma Technology Tool Landscape

Eyeing Process Characterization and Optimization Technologies

Tools for Performing Six Sigma Analysis

Managing Six Sigma

Module Six: The Module of Tens

Ten Top Do’s and Don’ts of Six Sigma

Ten Ways to Gain Synergies with Lean and Six Sigma