Supply Chain Management (SCM) Certification Training Course Outline

Module One: Logistics, the Supply Chain, and Competitive Strategy

Supply chain management is a wider concept than logistics
Competitive advantage
The supply chain becomes the value chain
The mission of logistics management
The supply chain and competitive performance
The changing competitive environment

Module Two: Logistics and Customer Value

The marketing and logistics interface
Delivering customer value
What is customer service?
The impact of out-of-stock
Customer service and customer retention
Market-driven supply chains
Defining customer service objectives
Setting customer service priorities
Setting service standards

Module Three: Measuring Logistics Costs and Performance

Logistics and the bottom line
Logistics and shareholder value
Logistics cost analysis
The concept of total cost analysis
Principles of logistics costing
Customer profitability analysis
Direct product profitability
Cost drivers and activity-based costing

Module Four: Matching Supply and Demand

The lead-time gap
Improving the visibility of demand
The supply chain fulcrum
Forecast for capacity, execute against demand
Demand management and planning
Collaborative planning, forecasting, and replenishment

Module Five: Creating the Responsive Supply Chain

Product push versus demand-pull
The Japanese philosophy
The foundations of agility
A route map to responsiveness

Module Six: Strategic Lead-Time Management

Time-based competition
Lead-time concepts
Logistics pipeline management

Module Seven: The Synchronous Supply Chain

The extended enterprise and the virtual supply chain
The role of information in the virtual supply chain
Laying the foundations for synchronization
Quick response logistics
Production strategies for quick response
Logistics systems dynamic

Module Eight: Complexity and the Supply Chain

The sources of supply chain complexity
The cost of complexity
Product design and supply chain complexity
Mastering complexity

Module Nine: Managing the Global Pipeline

The trend towards globalization in the supply chain
Gaining visibility in the global pipeline
Organizing for global logistics
Thinking global, acting local
The future of global sourcing

Module Ten: Managing Risk in the Supply Chain

Why are supply chains more vulnerable?
Understanding the supply chain risk profile
Managing supply chain risk
Achieving supply chain resilience

Module Eleven: The Era of Network Competition

The new organizational paradigm
Collaboration in the supply chain
Managing the supply chain as a network
Seven major business transformations
The implications for tomorrow’s logistics¬†managers
Supply chain orchestration
From 3PL to 4PL

Module Twelve: Overcoming the Barriers To Supply Chain Integration

Creating the logistics vision
The problems with conventional organizations
Developing the logistics organization
Logistics as the vehicle for change

Module Thirteen: Creating a Sustainable Supply Chain

The triple bottom line
Greenhouse gases and the supply chain
Reducing the transport intensity of supply chains
Peak oil
Beyond the carbon footprint
Reduce, reuse, recycle
The impact of congestion

Module Fourteen: The Supply Chain of the Future

Emerging mega-trends
Shifting centers of gravity
The multi-channel revolution
Seeking structural flexibility
2020 vision