Property Management Certification Training Course


  • In the Property Management Certification Training Course, you will learn to coordinate a facility’s activities related to keeping a complex operating to enable sustainable enterprise performance through the whole life management of productive workplaces and effective business support services by encompassing the integration of business administration, architecture, and behavioral and engineering sciences to create an environment that encourages productivity, is safe, is pleasing to clients and customers, meets government mandates, and is efficient. 
  • Receive training from a management professional with 30+ years of experience.
  • Four ways to learn: public classwebinarself-study, or on-site training.
  • Public class and webinar limited to four students for maximum learning.
  • Certificate issued on completion.
  • Cost: Three-day class $1999.00.   Available Discounts.
  • Public Class and Webinar Schedule is in the right column.

Property Management Certification Training Course Description

This all-encompassing course thoroughly illuminates the methods, how-to skills, equipment, and best practices of modern property management and emphasizes the practical operational aspects of sustainable property management. Topics covered include organizational structure; cultural issues associated with property/property management; career opportunities; financial, construction, and emergency management; environmental issues; HVAC, energy, and water management; green building; strategic management, and more. Throughout, chapter questions, assignments, photos, and diagrams help students deepen their understanding. These are complemented by many first-hand insights about effective property management. 

Features of the Class:
Comprehensive and up-to-date—helping students master all facets of modern sustainable property management, including careers, organizational structure, cultural
issues, finance, construction management, handling emergencies, environmental issues, HVAC, energy, water, green building, strategy, and much more.

Practical, operational focus—emphasizing practical how-tos, realistic challenges, and proven solutions throughout, making this class an ideal functional course in sustainable management. 

Many photos and diagrams throughout—making it easier for students to understand everything from modern equipment to best-practice processes.

Well-designed questions and assignments—promoting critical thinking. 

Expert coverage of significant recent and emerging trends—including modern green rating systems, property management outsourcing, advanced facilities maintenance techniques, budgeting for green initiatives, and preventing cyber-attacks.

Contains comprehensive coverage of environmental management—including heat reclamation, chilled beam, DCV, and other ventilation/control systems; non-toxic HVAC chemicals; renewable wind, solar, photovoltaic, geothermal, hydro, and fuel cell energy sources; new lighting options; and state-of-the-art water conservation methods, including xeriscaping.

Includes world-class examples and case studies—showcasing the world-famous sustainable design of CH2 in Melbourne, Australia, as well as the fuel cell technology used at the brand-new One World Trade Center


Overwhelmed and don’t know where to start?

If you are experiencing problems with any of the following, we can help:

  • unprecedented growth
  • supply chain issues
  • cash management issues
  • introduction of new technologies
  • development of a company mission statement or S&OP
  • poor customer service
  • poor internal training development
  • declining or stagnant sales
  • high employee turn-over
  • no accountability for managers

Our account managers can work with you to improve the performance of your workforce in two ways:

  1. Our account managers can help you put together a comprehensive employee training program proven to be one of the best returns on investment there is.
  2. A business consultant to provide expert advice in a particular area such as management and leadership, accountancy, human resources, customer service, finance, or supply chain management. 

Start to improve your bottom line today by contacting your account manager by email at or call us 24/7 888-632-2093.

Property Management Certification Training Course Outline

Module 1 Facility Types and Management Methods

Position of Facility Manager
Cultural Distinctions and Organizational Culture
Advancing in the Facility Management Profession
Green Building Rating Systems
The Facility Management Team Leadership
Management Methodologies
New Manager: Taking Over the Property or Facility Operation 

Module 2 Sustainable Maintenance  Operations

Work-Order System
Assigning Work Orders
Types of Work Orders
Performing Preventive Maintenance
Sustainable Maintenance
CMMS and Procurement Management
CMMS and the Preventive Maintenance Function
Property Condition Surveys 

Module 3 Managing Outsourced Services

Reasons for Outsourcing Service
The Outsourcing Process
Preparing for the Outsourcing Process
Traditional Contracts for Outsourcing
Service-Level Agreements
Writing Contract Specifications
Contract Negotiations
Outsourcing Facility Management 

Module 4 Financial Management and Control

Utilizing Funds
The Budgeting Process
Budget Management
Bad Budgeting Practices
The Budget as a Tool to Find Problems
Financial Management for Green Initiatives 

Module 5 Construction Management and Sustainable Design

The Facility Manager’s Role In Building Construction and Remodeling
Project Personnel
Steps In Building Construction, Remodeling, and Building Improvements
Important Construction Project Steps In Detail
Construction Contracting Agreements and Processes
Additional Construction Contract and Legal Issues
Using Software to Schedule and Organize Construction Projects
Sustainable Design and Construction Parameters
Sustainable Building Construction Methods
Post Construction Maintenance Issues 

Module 6 Fire and Security Systems and Disaster Prevention

Facilities Managers Facing a Disaster Event
Disaster Risk Analysis and Plan
Preventive Measures and Fire Protection Systems
Fire Sprinkler Heads
Wet-Pipe Sprinkler Systems
Dry-Pipe Systems
Specialized Fire Suppression Systems
Waterless Fire Suppression Systems
Fire Extinguishers
Containment of Fire and Smoke
Sustainable Security Management 

Module 7 Facility and Global Environmental Management

Environmental Management
Property-Related Environmental Concerns
Environmental Issues Prior to Property Purchase
Lead-Based Paint
Additional Environmental Concerns
Global Environmental Concerns

Module 8 Building Systems and Controls

Managing Building Mechanical Systems
Building Control Systems
Major Components of a DDC System
Control Protocol: The Language of DDC
Comfortable and Healthy Building Environment
Air Systems for Air Supply and Movement
Ventilation Systems
Ventilation System Control Strategies
Air Exhaust Systems
Water Systems

Module 9 Major Building Equipment Systems and Subsystems

Refrigerant Cooling Basics
Water-Cooled Electric Centrifugal Chiller Systems
Chiller Energy Strategies
Cooling Tower Basics
Absorption Air-Conditioning Units
Heating and Steam Power Systems
Making Steam
Steam Heat Plants
Pretreatment of Boiler Feedwater
Managing Boiler and Cooling Tower Chemical Treatment
Condensing Boilers
Plant Sustainability

Module 10 Energy Management and Renewable Energy

Sustainable Energy Management
Power Generation and Delivery
Facility Strategies for Minimizing Power Use and Costs
Monitoring and Benchmarking Energy Rate Structures
Alternating Current Motors
Water-Sourced Heat Pumps
Renewable Energy
Power Storage and Microgrids
Fuel Cells

Module 11 Building Site Interior  and Personnel Management

Site Management
Sustainable Landscaping
Turf Maintenance
Pervious and Porous Paving
Collecting, Storing, and Purifying Rainwater
Housekeeping Safety Issues
Sustainable Housekeeping
Worker Training
Productivity of Maintenance Personnel and Formal Worker Evaluations

Module 12 Green Building Construction

Sustainable Buildings
Building Foundation and Support
Building Exterior Walls
Roof Construction and Maintenance
Common Building Problems
Active Building Exterior Management
Building Interior Construction
Passenger Conveyance

Module 13 Strategic Planning and Project Financial Analysis

Strategic Planning
SWOT Analysis and the Environmental Scan
Mind Maps
Project Financial Analysis
Churn Management/Space Planning

What Property Management Certification Training Course Students Are Saying...

Most Recent Student Evaluations:

It has helped my knowledge.
H. K. B.
Covers all aspects of facility management.
J. K. M.
Company: Parliament of Ghana

It's great to have a small class. The (training) manual was good and helped out a lot with the class. (The instructor was) very knowledgable and cares abut the students.
C. W.
(Exercises provided) in depth componets of training manual. (Instructor was) very knowledgable in all exercises.
J. M.
Company: Federal Retirement Thrift Investment Board

The trainer found multiple ways to explain an idea and knew if the class understood the lesson. We were taught how to correct our mistakes.
R. D.
Company: Bethesda Lutheran Communities

Property Management Certification Training Course Public Class and Webinar Schedule

Wed., Thurs., and Fri., October 14 – 16, 2020 Full
Wed., Thurs., and Fri., November 11 – 13, 2020
Wed., Thurs., and Fri., December 9 – 11, 2020
Wed., Thurs., and Fri., January 13 – 15, 2021
Wed., Thurs., and Fri., February, 10 – 12, 2021
Wed., Thurs., and Fri., March 17 – 19, 2021
Wed., Thurs., and Fri., April 14 – 16, 2021
Wed., Thurs., and Fri., May 12 – 14, 2021
Wed., Thurs., and Fri., June 16 – 18, 2021

Scheduled dates don’t work for you? Schedule your own start date (subject to availability).  Contact customer service to check date availability at


Registering another Person

If you want to register for another person, click on the registration link and enter your information in the Billing Information section, uncheck the Student Information same as Billing Information box at the bottom of the form, then enter your student information.  If you experience any difficulty with online checkout, please call customer service 24/7 at 888-632-2093.

Registering by Purchase Order

If you need to register using a purchase order, email a copy to (be sure to list class name, class date, student name, student address, student phone number, and student email address).

To Register by Phone

To pay by credit or debit card using customer service 24/7 call 888-632-2093 .

Each Student Receives:

  • student manual or textbook for use during and after the class.
  • Instruction from an experienced business professional (minimum of 30 years) with at least five years in a corporate senior management position (CEO, President, COO, Vice President, CFO).
  • Real life exercises to support training materials.
  • Individual attention (classes are limited to four students).
  • Personalized Certificate of Completion