Property Management Certification Training Course Outline

Module 1 Facility Types and Management Methods

Position of Facility Manager
Cultural Distinctions and Organizational Culture
Advancing in the Facility Management Profession
Green Building Rating Systems
The Facility Management Team Leadership
Management Methodologies
New Manager: Taking Over the Property or Facility Operation 

Module 2 Sustainable Maintenance  Operations

Work-Order System
Assigning Work Orders
Types of Work Orders
Performing Preventive Maintenance
Sustainable Maintenance
CMMS and Procurement Management
CMMS and the Preventive Maintenance Function
Property Condition Surveys 

Module 3 Managing Outsourced Services

Reasons for Outsourcing Service
The Outsourcing Process
Preparing for the Outsourcing Process
Traditional Contracts for Outsourcing
Service-Level Agreements
Writing Contract Specifications
Contract Negotiations
Outsourcing Facility Management 

Module 4 Financial Management and Control

Utilizing Funds
The Budgeting Process
Budget Management
Bad Budgeting Practices
The Budget as a Tool to Find Problems
Financial Management for Green Initiatives 

Module 5 Construction Management and Sustainable Design

The Facility Manager’s Role In Building Construction and Remodeling
Project Personnel
Steps In Building Construction, Remodeling, and Building Improvements
Important Construction Project Steps In Detail
Construction Contracting Agreements and Processes
Additional Construction Contract and Legal Issues
Using Software to Schedule and Organize Construction Projects
Sustainable Design and Construction Parameters
Sustainable Building Construction Methods
Post Construction Maintenance Issues 

Module 6 Fire and Security Systems and Disaster Prevention

Facilities Managers Facing a Disaster Event
Disaster Risk Analysis and Plan
Preventive Measures and Fire Protection Systems
Fire Sprinkler Heads
Wet-Pipe Sprinkler Systems
Dry-Pipe Systems
Specialized Fire Suppression Systems
Waterless Fire Suppression Systems
Fire Extinguishers
Containment of Fire and Smoke
Sustainable Security Management 

Module 7 Facility and Global Environmental Management

Environmental Management
Property-Related Environmental Concerns
Environmental Issues Prior to Property Purchase
Lead-Based Paint
Additional Environmental Concerns
Global Environmental Concerns

Module 8 Building Systems and Controls

Managing Building Mechanical Systems
Building Control Systems
Major Components of a DDC System
Control Protocol: The Language of DDC
Comfortable and Healthy Building Environment
Air Systems for Air Supply and Movement
Ventilation Systems
Ventilation System Control Strategies
Air Exhaust Systems
Water Systems

Module 9 Major Building Equipment Systems and Subsystems

Refrigerant Cooling Basics
Water-Cooled Electric Centrifugal Chiller Systems
Chiller Energy Strategies
Cooling Tower Basics
Absorption Air-Conditioning Units
Heating and Steam Power Systems
Making Steam
Steam Heat Plants
Pretreatment of Boiler Feedwater
Managing Boiler and Cooling Tower Chemical Treatment
Condensing Boilers
Plant Sustainability

Module 10 Energy Management and Renewable Energy

Sustainable Energy Management
Power Generation and Delivery
Facility Strategies for Minimizing Power Use and Costs
Monitoring and Benchmarking Energy Rate Structures
Alternating Current Motors
Water-Sourced Heat Pumps
Renewable Energy
Power Storage and Microgrids
Fuel Cells

Module 11 Building Site Interior  and Personnel Management

Site Management
Sustainable Landscaping
Turf Maintenance
Pervious and Porous Paving
Collecting, Storing, and Purifying Rainwater
Housekeeping Safety Issues
Sustainable Housekeeping
Worker Training
Productivity of Maintenance Personnel and Formal Worker Evaluations

Module 12 Green Building Construction

Sustainable Buildings
Building Foundation and Support
Building Exterior Walls
Roof Construction and Maintenance
Common Building Problems
Active Building Exterior Management
Building Interior Construction
Passenger Conveyance

Module 13 Strategic Planning and Project Financial Analysis

Strategic Planning
SWOT Analysis and the Environmental Scan
Mind Maps
Project Financial Analysis
Churn Management/Space Planning