Property Management Certification Training Course Outline

Module 1 Facility Types and Management Methods

• Position of Facility Manager
• Cultural Distinctions and Organizational Culture
• Advancing in the Facility Management Profession
• Properties
• Facilities
• Green Building Rating Systems
• The Facility Management Team
• Leadership Management
• Methodologies
• New Manager: Taking Over the Property or Facility Operation 

Module 2 Sustainable Maintenance  Operations

• Work-Order System
• Assigning Work Orders
• Types of Work Orders
• Performing Preventive Maintenance
• Sustainable Maintenance
• CMMS and Procurement Management
• CMMS and the Preventive Maintenance Function
• Property Condition Surveys 

Module 3 Managing Outsourced Services

• Reasons for Outsourcing Service
• The Outsourcing Process
• Preparing for the Outsourcing Process
• Traditional Contracts for Outsourcing
• Service-Level Agreements
• Writing Contract Specifications
• Bidding
  Contract Negotiations
• Outsourcing Facility Management 

Module 4 Financial Management and Control

• Utilizing Funds
• The Budgeting Process
• Budget Management
• Bad Budgeting Practices
• The Budget as a Tool to Find Problems
• Financial Management for Green Initiatives 

Module 5 Construction Management and Sustainable Design

• The Facility Manager’s Role In Building Construction and Remodeling
• Project Personnel
• Steps In Building Construction, Remodeling, and Building Improvements
• Important Construction Project Steps In Detail
• Construction Contracting Agreements and Processes
• Additional Construction Contract and Legal Issues
• Using Software to Schedule and Organize Construction Projects
• Sustainable Design and Construction Parameters
• Sustainable Building Construction Methods
• Post Construction Maintenance Issues 

Module 6 Fire and Security Systems and Disaster Prevention

• Facilities Managers Facing a Disaster Event
• Disaster Risk Analysis and Plan
• Preventive Measures and Fire Protection Systems
• Fire Sprinkler Heads
• Wet-Pipe Sprinkler Systems
• Dry-Pipe Systems
• Specialized Fire Suppression Systems
• Waterless Fire Suppression Systems
• Fire Extinguishers
• Containment of Fire and Smoke
• Sustainable Security Management 

Module 7 Facility and Global Environmental Management

• Environmental Management
• Property-Related Environmental Concerns
• Environmental Issues Prior to Property Purchase
• Lead-Based Paint
• Asbestos
• Additional Environmental Concerns
• Global Environmental Concerns