Production Management Certification Training Course Outline

Module One: Overview of Planning and Control

  • Manufacturing versus Service Operations
  • Customer Influence in the Design
  • Process Categories
  • Order Winners and Order Qualifiers
  • Business Environment Issues
  • Process Analysis and Information Flows
  • General Information Flows
  • How Technology and New Software Are Changing Manufacturing

Module Two: The Evolution of Leadership

  • Defining Leadership
  • Characteristics of a Leader
  • Leadership Principles
  • A Brief History of Leadership
  • Three Theories of Leadership 

Module Three: Situational Leadership

  • Situational Leadership: Telling
  • Situational Leadership: Selling
  • Situational Leadership: Participating
  • Situational Leadership: Delegating

Module Four: Motivation

  • Theories
  • Personality’s Role in Motivation
  • A Personal Toolbox
  • Motivation on the Job
  • Addressing Specific Morale 

Module Five: A Personal Inventory

  • An Introduction to Kouzes and Posner
  • A Personal Inventory
  • Creating an Action Plan

Module Six: Modeling the Way

  • Determining Your Way
  • Being an Inspirational Role Model
  • Influencing Others’ Perspectives

Module Seven: Inspiring a Shared Vision

  • Choosing Your Vision
  • Communicating Your Vision
  • Identifying the Benefit for Others

Module Eight: Challenging the Process

  • Think Outside the Box
  • Developing Your Inner Innovator
  • Seeing Room for Improvement
  • Lobbying for Change

Module Nine: Enabling Others to Act

  • Encouraging Growth in Others
  • Creating Mutual Respect
  • The Importance of Trust
  • Good Employees Make Mistakes, Great Leaders Allow Them To

Module Ten: Encouraging the Heart

  • Celebrating Accomplishments
  • Making Celebration Part of Your Culture

Module Eleven: Basic Influencing Skills

  • The Art of Persuasion
  • The Principles of Influence
  • Creating an Impact

Module Twelve: Setting Goals

  • Setting SMART Goals
  • Goals and Motivation
  • Evaluating and Adapting

Module Thirteen: Sales and Operations Planning

  • Purpose of Sales and Operations Planning
  • General Design of Sales and Operations Planning
  • Approaches to Sales and Operations Planning
  • Strategies for S & OP
  • Qualitative Issues
  • Some Business Environment Issues

Module Fourteen: Inventory Management

  • Basic Concepts of Inventory
  • Categories of Inventory
  • The Basic Inventory Lot Sizing Model – Economic Order Quantity (EOQ)
  • Basic Independent Demand Inventory
  • Reorder Models
  • Inventory Control

Module Fifteen: Production Activity Control

  • General PAC Information and Data
  • Prioritizing Work Scheduling
  • Loading
  • Corrective Actions

Module Sixteen: Lean Production and JIT

  • Fundamental Concepts
  • Some Impacts on Capacity
  • The Pull System
  • Kanban
  • Using the Kanban System for Process Improvement
  • Master Scheduling and Lean Production
  • Are MRP and JIT Compatible?

Module Seventeen: Theory of Constraints

  • Fundamental Principles of the Theory of Constraints
  • Understanding and Managing the Constraints
  • Improving the Process using TOC Principles
  • Impacts on Operations Strategy
  • General Types of Constraint Causes
  • Logistics and Theory of Constraints
  • Scheduling and the Theory of Constraints
  • Multiple Time Buffers
  • Control Points and Batches

Module Eighteen: Partnering Activities- Purchasing and Distribution

  • Purchasing Information Issues
  • Purchasing Responsibility for Material Procurement
  • Distribution Requirement Planning
  • Using BOD
  • DRP in a  Lean Production Pull Environment