LEADERSHIP TRAINING COURSE FOR MANAGERS

based on urgency and importance, priorities assigned, and deadlines set. This process results in a plan with a task list or calendar of activities. Routine and recurring tasks are often given less focus to free time to work on tasks that contribute to important goals.

This process is supported by a skill set that should include personal motivation, delegation skills, organization tools, and crisis management. We’ll cover all this and more during this class.

Setting SMART Goals

In Module One, you will learn goal setting is critical to effective time management strategies. It is the single most important life skill that most people never learn. You can use goal setting in every area of your life, including financial, physical, personal development, relationships, or even spiritual.

Some people blame everything that goes wrong on something or someone else. They take the role of a victim, and they give all their power and control away. Successful people dedicate themselves to taking responsibility for their lives, regardless of unforeseen or uncontrollable events. Live in the present: the past cannot be changed, and the future directly results from what you do right now!

Prioritizing Your Time

In Module Two, you will learn time management is about more than just managing our time; it is about managing ourselves concerning time. It is about setting priorities and taking charge. It means changing habits or activities that cause us to waste time. It means being willing to experiment with different methods and ideas to find the best way to make maximum use of time.

Planning Wisely

In Module Three, you will learn that the hallmark of successful time management is being consistently productive daily. Many people use a daily plan to motivate themselves. A daily plan and committing to it can help you stay focused on that particular day’s priorities. You are more likely to accomplish things if you write down your plans for the day.

Tackling Procrastination

In Module Four, you will learn that procrastination means delaying a task (or even several) that should be a priority. The ability to overcome procrastination and tackle the important actions that have the most significant positive impact on your life is a hallmark of the most successful people out there.

Crisis Management

In Module Five, you will learn that the number of crises you encounter should decline with better planning, improved efficiency, and increased productivity. However, you can’t plan for everything, so in this module, we’ll look at what to do when a crisis does occur.

Organizing Your Workspace

In Module Six, you will learn that to manage your time effectively and be productive each day; you must create an appropriate environment. You will be well on your way to creating an effective workspace by eliminating clutter, setting up an effective filing system, gathering essential tools, and managing workflow.

Delegating Made Easy

In Module Seven, you will learn if you work by yourself, there’s only so much you can get done, no matter how hard you work. Everyone needs help and support, and there is no shame in asking for assistance. One of the most common ways to overcome this limitation is to learn how to delegate your work to others. If you do this well, you can quickly build a solid and successful team of people.

Delegation can sometimes feel like more hassle than it’s worth. However, delegating can dramatically expand the amount of work you can deliver. You have a recipe for success when you arrange the workload to work on the highest priority tasks for you and others working on meaningful and challenging assignments.

To delegate effectively, choose the right tasks, identify the right people, and delegate in the right way. There’s a lot to this, but you’ll achieve much more once you’re delegating effectively!

Setting a Ritual

In Module Eight, you will learn for most people, the word ritual typically conjures up an image of a dull, repetitive life, with every moment controlled and managed and no room for spontaneity. Rituals and routines, however, can help increase spontaneity and fun in your life. Because you have already planned routine tasks, you have more energy to spend on the tasks that will bring you closer to your goals and bring more joy to your life.

Meeting Management

In Module Nine, you will learn team leaders often see meetings as a necessary evil of office life. Few people look forward to meetings, and with good reason. Too many meetings lack purpose and structure. However, with just a few tools, you can make any meeting a much better use of everyone’s time.

Alternatives to Meetings

In Module Ten, you will learn that sometimes, a face-to-face meeting isn’t the best solution. This module will explore alternatives to meetings to help you and your team save time and be more productive.

Day Two Communication Skills

In  Communication Skills Training, you will learn 1) interpersonal communication skills to convey information to employees, managers, and customers in person, 2) business writing skills to properly convey ideas and concepts while ensuring the logical flow of thought and clarity to communicate with internal and external audiences online and in writing, and 3) public speaking and presentation skills to inform, to persuade, and to entertain to form connections, influence decisions, and motivate change. Created by C-level executives…not academics with no business experience…this class concentrates on the essentials of effective business communication. 

For the better part of every day, we communicate with others. Whether it’s the speech you deliver in the boardroom, the level of attention you give your managers when they are talking to you, or the look you give your subordinate, it all means something. The Communication Skills Training course will help you understand and make the most of the different communication methods.

Interpersonal communication skills are necessary to exchange information and ideas between two or more people through verbal or non-verbal methods. It often includes a face-to-face exchange of information by voice, facial expressions, body language, and gestures. We measure one’s interpersonal communication skills through the effectiveness of transferring messages to others.

Interpersonal communication skills are the foundation for success in life. People with strong interpersonal communication skills tend to interact formally and informally with others, whether in teams or groups. Commonly used interpersonal communication within an organization includes daily internal employee communication, client meetings, employee performance reviews, project discussions, and online conversations, making many employees’ interpersonal communication in the workplace.

This course will help you improve your interpersonal skills by developing your awareness of how you interact with others. You will learn many communication skills, such as listening and persuasive speaking.

In Module One, you will learn to identify your communication style using Kolb’s Learning Styles questionnaire. Knowing your communication style will help you understand how you communicate with others and how others communicate with you. 

In Module Two, we look at the big picture. What is communication? How do we communicate?

In Module Three, you will learn about communication barriers such as language, culture, differences in time and place, inattentiveness, strong opinions, lack of focus, and focus on the past.

In Module Four: you will learn about paraverbal (the messages your body is sending as you speak) communication skills, including the power of pitch, the truth about tone, and speed.

In Module Five, you will examine non-verbal communication. You will review the Mehrabian Study and learn about body language and interpreting gestures.

In Module Six, you will learn about the STAR method, a structured manner of responding to behavioral-based questions by discussing the specific situation, task, action, and result of the problem you describe.

In Module Seven, you will learn listening skills, including seven ways to listen better, understand active listening, and send the right signals to others.

In Module Eight, you will learn about questioning techniques.

In Module Nine, you will learn about appreciative inquiry, its purpose, and its four stages.

In Module Ten, you will learn to master the art of conversation, including discussing general topics, sharing ideas and perspectives, sharing personal experiences, and networking tips.

In Module Eleven: you will learn advanced communication skills, understanding precipitating factors, establishing common ground, and using I messages.

Days Three and Four: Leadership Skills.

Inspiring Others

In Module One, you will learn leadership potential exists within each of us. External events can trigger that potential, or we can learn by exploring ourselves. This training takes the latter approach. Once you learn true leadership techniques, you will build the confidence to take the lead. The more experience you have acting as a genuine leader, the easier it will be for you. It is never easy to take the lead, as you will need to make decisions and face challenges, but it can become natural and rewarding.

Leadership is not telling others what to do. Leadership is inspiring others to do what needs to be done. 

Defining Leadership

Since there have been leaders, there have been those who tried to determine how and why they were successful. Leadership itself has not evolved, but our understanding of it has. Understanding why very different leadership styles can be effective, why the same leadership techniques will not work in every situation, and which leadership style fits your personality best is essential. Everyone has leadership potential, but understanding these concepts will help you maximize your leadership ability.

Simply speaking, leadership is defined as the ability to lead. Unfortunately, this is not very helpful. A better definition comes from the BNET online Business Dictionary: “The capacity to establish direction and to influence and align others toward a common goal, motivating and committing them to action and making them responsible for their performance.” Although this definition is more descriptive, it is not substantial. It does not tell us what leadership is but what it does.

In Module Two, you will learn the characteristics of a leader, how to take a personal leadership inventory, and how to create a leadership action plan.

Situational Leadership

In Module Three, you will learn that the definitive leadership style research comes from Paul Hersey and Kenneth Blanchard, expressed in their Situational Leadership Model. The Hersey-Blanchard model addresses the key to practical leadership development: the attributes and styles of the team members.

Not everyone is on the same intellectual, maturity, compliance, or motivational level. Different people are motivated by different things, which you must consider if you are to be a great leader. Communication experts consider it critical to tailor your message to your target audience. It is the team members you want to motivate, and you cannot do that if you do not know who you are trying to motivate or influence.