Job Skills Training Courses

In Academy of Business Training job skills courses, working professionals will learn the job skills every company looks for in a potential hire or promotion candidate. Every company searches for a different mix of skills and experience depending on its business model. It is no longer enough to be good at what you do. Job skills refer to a cluster of personal qualities, habits, attitudes, and social graces that makes someone a good employee and able to work with others. Companies value these job skills because research suggests and experience shows they can be just as important an indicator of job performance as hard skills. Today’s service economy and the ascendance of work teams in large organizations put a new premium on people skills and relationship-building.

Business Writing

Business Writing Course

Business Writing course students will learn effective business writing skills to properly convey ideas and concepts while ensuring the logical flow of thought and clarity to communicate with internal or external audiences which can significantly contribute to a company’s success. 
Learn from a professional with 30+ years business experience.

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Call Center Customer Service

Call Center Customer Service Training

In the Call Center Customer Service Training course, you will learn the importance of one of the most straightforward, least complicated, yet often overlooked aspects of using the telephone to provide a service to customers…customer satisfaction.  Your attitudes and manners are as necessary to the customer as the service processes. 

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Call Center Training

Call Centers Training

In the Call Center Certification Training Course, you will learn best practices to manage a call center for such operations as online merchants, telemarketing companies, computer product help desks, mail-order organizations, polling services, charities, and any organization that uses the telephone to provide a service to customers, handle inquiries, offer product support, carry out telemarketing, or market research. 

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Coaching and Mentoring

Coaching Training

In Business Coaching Certification Training, you will learn to challenge and develop their employees’ skills and abilities to achieve the best performance results to make them more valuable to your organization and to show them you care about their professional development.

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Communication Skills Training

In the Effective Communication Skills Training Course, you will learn the ability to convey information to employees, managers, and customers in-person, online, in writing, and on the phone to effectively and efficiently communicate with good verbal, non-verbal, and written skills to help facilitate the sharing of information.

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Customer Service

Customer Services Training

In the Customer Service Training Course, you will learn best practices in providing assistance, advice, and support to those people who buy or use the company’s products or services before, during, and after the sale to ensure they have an easy and enjoyable experience with the company.

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Diversity and Inclusion

Diversity and Inclusion Training

In Diversity and Inclusion in the Workplace Training, you will learn to facilitate workplace positive inter-group interaction, reduce prejudice and discrimination, and teach individuals who are different from others how to work together effectively.

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Property Management

Facility Management Certification

In the Facility Management Certification Training course, you will learn to coordinate a facility’s activities related to keeping a complex operating to enable sustainable enterprise performance through the whole life management of productive workplaces and effective business support services by encompassing the integration of business administration, architecture, and behavioral and engineering sciences to create an environment that encourages productivity, is safe, is pleasing to clients and customers, meets government mandates, and is efficient.

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Hotel Customer Service Training Class

In the Hotel Customer Service Training Course, you will learn best practices in providing assistance, advice, and support to those people who use the company’s services before, during, and after the sale to ensure they have an easy and enjoyable experience with the company.

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Grammar Course

Online Grammar Course

In the ​Grammar Training Course. you will learn the structural rules governing the composition of clauses, phrases, and words (morphology), the use of words in the construction of phrases and sentences (syntax), and grammar rules of the English language.

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Property Management

Property Management Training Course

In the Property Management Certification Training Course, you will learn to coordinate a facility’s activities related to keeping a complex operating to enable sustainable enterprise performance through the whole life management of productive workplaces and effective business support services by encompassing the integration of business administration, architecture, and behavioral and engineering sciences to create an environment that encourages productivity, is safe, is pleasing to clients and customers, meets government mandates, and is efficient.

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Public Speaking and Presentation Skills Training Class

Public Speaking Classes

In the Public Speaking and Presentation Skills Training Class, you will learn one of the most important and most dreaded forms of communication, the process or act of performing a speech to a live audience to inform, to persuade, and/or to entertain for the purpose of forming connections, influencing decisions, and motivating change.

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Technical Writing

Technical Writing Course

In the Technical Writing Course, you will learn how to prepare documents that communicate technical or specialized topics in a relevant, useful, and accurate manner to one or more targeted audiences, simplifying the complex as needed, to enable the organization to explain internal procedures, design and produce products, implement processes, sell products and services to other businesses, or define policies.

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Time Management

Time Management Training

In the Time Management Training Course, you will learn the process of organizing and planning the best way to divide their time between specific tasks and responsibilities.

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Train the Trainer Certification Training Course.

Train the Trainer Certification Course

In the Train the Trainer Certification Training course, you will learn skills to improve the competency and the productivity of one of the most critical pieces for the success of any company…the training of adult learners.

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