Learn in-person or online in these job skills readiness courses.
In Academy of Business Training Job Skills Readiness Training Courses, working professionals will learn the job skills every company looks for in a potential hire or promotion candidate. Every company searches for a different mix of skills and experience depending on its business model. It is no longer enough to be good at what you do. Job skills refer to a cluster of personal qualities, habits, attitudes, and social graces that makes someone a good employee and able to work with others. Companies value these job skills because research suggests and experience shows they can be just as important an indicator of job performance as hard skills. Today’s service economy and the ascendance of work teams in large organizations put a new premium on people skills and relationship-building.
In Business Coaching Certification Training, you will learn to challenge and develop their employees’ skills and abilities to achieve the best performance results to make them more valuable to your organization and to show them you care about their professional development.
In the Grammar Training Course. you will learn the structural rules governing the composition of clauses, phrases, and words (morphology), the use of words in the construction of phrases and sentences (syntax), and grammar rules of the English language.
In the Call Center Customer Service Training course, you will learn the importance of one of the most straightforward, least complicated, yet often overlooked aspects of using the telephone to provide a service to customers…customer satisfaction. Your attitudes and manners are as necessary to the customer as the service processes.
In the Call Center Certification Training Course, you will learn best practices to manage a call center for such operations as online merchants, telemarketing companies, computer product help desks, mail-order organizations, polling services, charities, and any organization that uses the telephone to provide a service to customers, handle inquiries, offer product support, carry out telemarketing, or market research.
In the Effective Communication Skills Training Course, you will learn the ability to convey information to employees, managers, and customers in-person, online, in writing, and on the phone to effectively and efficiently communicate with good verbal, non-verbal, and written skills to help facilitate the sharing of information.
In the Customer Service in Healthcare Training Course, you will learn the importance of one of the most straightforward, least complicated, yet often overlooked aspects of delivering health care…patient satisfaction.
In the Customer Service Training Course, you will learn best practices in providing assistance, advice, and support to those people who buy or use the company’s products or services before, during, and after the sale to ensure they have an easy and enjoyable experience with the company.
In the Customer Service Training for Government Employees Course, you will learn best practices in providing assistance, advice, and support to those people needing services to ensure they have an easy and enjoyable experience.
In the Facility Management Certification Training course, you will learn to coordinate a facility’s activities related to keeping a complex operating to enable sustainable enterprise performance through the whole life management of productive workplaces and effective business support services by encompassing the integration of business administration, architecture, and behavioral and engineering sciences to create an environment that encourages productivity, is safe, is pleasing to clients and customers, meets government mandates, and is efficient.
In the Finance and Accounting for Non-Financial Managers course, you will learn about the financial information provided by accountants and how to analyze that information to make informed decisions for improved profitability.
In the Hotel Customer Service Training Course, you will learn best practices in providing assistance, advice, and support to those people who use the company’s services before, during, and after the sale to ensure they have an easy and enjoyable experience with the company.
Print 🖨 PDF 📄Leadership Training for Small Businesses Learn to organize workflow, ensure employees understand their duties or delegated tasks, monitor employee productivity, provide constructive
In the Property Management Certification Training Course, you will learn to coordinate a facility’s activities related to keeping a complex operating to enable sustainable enterprise performance through the whole life management of productive workplaces and effective business support services by encompassing the integration of business administration, architecture, and behavioral and engineering sciences to create an environment that encourages productivity, is safe, is pleasing to clients and customers, meets government mandates, and is efficient.
In the Public Speaking and Presentation Skills Training Class, you will learn one of the most important and most dreaded forms of communication, the process or act of performing a speech to a live audience to inform, to persuade, and/or to entertain for the purpose of forming connections, influencing decisions, and motivating change.
In the Technical Writing Course, you will learn how to prepare documents that communicate technical or specialized topics in a relevant, useful, and accurate manner to one or more targeted audiences, simplifying the complex as needed, to enable the organization to explain internal procedures, design and produce products, implement processes, sell products and services to other businesses, or define policies.
In the Time Management Training Course, you will learn the process of organizing and planning the best way to divide their time between specific tasks and responsibilities.
In the Train the Trainer Certification Training course, you will learn skills to improve the competency and the productivity of one of the most critical pieces for the success of any company…the training of adult learners.
In Diversity and Inclusion in the Workplace Training, you will learn to facilitate workplace positive inter-group interaction, reduce prejudice and discrimination, and teach individuals who are different from others how to work together effectively.