Frontline Leadership

Learn in-person or online to motivate your team and commit them to action making them responsible for their performance in Frontline Leadership Development Training.

Questions, please call 24/7 888-632-2093.

Frontline Leadership Development Training Description

On Day One of the class, we learn Time Management. You will learn the process of organizing and planning how to divide your time between specific activities enabling you to work smarter so you get more done in less time. Managing your time improves your effectiveness and reduces stress.

Day Two is devoted to Interpersonal Communication Skills. You will learn how to communicate effectively with your team to motivate them to do what needs to be done without them being made to feel they are being forced to do it. You will learn listening skills and how to ask questions to get to the root cause of a problem.

Days Three and Four are devoted to Leadership Skills. You will learn motivational and influencing techniques to get the most from your team, how to lead by example, and how to set goals.

Frontline Leadership Development Training Outline

Day One: Time Management

Module One: Goal Setting
Module Two: Prioritizing Your Time
Module Three: Planning Wisely
Module Four: Tackling 
Module Five: Crisis Management
Module Six: Organizing Your Workspace
Module Seven: Delegating Made Easy
Module Eight: Setting a Ritual
Module Nine: Meeting Management
Module Ten: Alternatives to Meetings

Day Two: Interpersonal Communication Skills

Module One: Getting Started
Module Two: The Big Picture
Module Three: Understanding Communication Barriers

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Frontline Leadership Development Training Public Class and Webinar Schedule

Tuesday-Friday, January 17 – 21, 2022
Tuesday-Friday, February 28 – March 4, 2022 Full
Tuesday-Friday, March 21 – 25, 2022
Tuesday-Friday, April 18 – 22, 2022
Tuesday-Friday, May 16 – 20, 2022
Tuesday-Friday, June 20 – 24, 2022

Scheduled dates don’t work for you? Schedule your own start date (subject to availability).  Contact customer service to check date availability at