BUSINESS WRITING COURSE

in the paper’s body.

You will learn paragraph construction and formatting business letters and emails. You will learn about active and passive voice, organization methods, writing effective topic sentences, communicating what your reader needs to know, and linking words and phrases in sentences and paragraphs​.

The business writing class’s core is learning to create effective business letters and emails that don’t waste the manager’s or the customer’s time.

Writing Business Letters

Corresponding via letters is a large part of doing business. More than sending a message, business letters are a way to establish rapport, clarify work expectations, and even affirm and encourage co-workers. This module will discuss the basic structure of business letters and how to choose the most appropriate format for your business letters.

In Module Two, you will learn about business letter format, the basic structure of business letters, and the different types of business letters.

Business Email Format

Email is a convenient and effective medium to conduct business communication.  The average office worker receives around 80 emails each day. With that volume of mail, individual messages can easily get overlooked.

In Module Three, you will learn how to format a business email, the basic structure of a business email, the importance of subject lines, the proper use of bullet points, and powerful openings and closings.

Creating Effective Business Letters and Emails

In Module Four, you will learn how to create effective business letters and emails, identify your reader’s needs and expectations, three different types of emails, write effective emails, techniques for achieving clarity and precision in business writing, how to write a sales email, how to write a proposal email, how to write an executive summary, how to get meetings, how to say no gracefully, and how to get people to respond to your emails.

Proofreading and Finishing

All your careful crafting and printing cannot cover up grammar, spelling, or punctuation errors, which leave a lasting negative impression. Your letter or email messages are as much a part of your professional image as the clothes you wear, so it looks bad to send out a message that contains typos.

As you proofread, pay careful attention to the length of your letter or email. People are more likely to read short, concise letters or emails than long, rambling ones, so make sure your letters and emails are as short as possible, without excluding necessary information.

In this module, we will give you an overview of the processes of proofreading and peer review. Even if someone else will be editing your work, you should always proofread and edit your writing before handing it off. This way, you can make sure you said what you really meant to say. Remember: A good editor is like a good plastic surgeon – after they’re done, you should be able to tell things are better, although you can’t tell what has changed.

In Module Five, the class concludes with techniques for editing and proofreading the final version.